JOT2 Task 1 – Learner Analysis
Ryan Whiting
Student ID: 000961327
Student Mentor: Rachel Riediger
Assessment Code: JOT2 Task 1
December 2018
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JOT2 Task 1 – Learner Analysis 2
JOT2 Task 1 – Learner Analysis
Instructional Setting and Content Area
I work for the largest regional gaming operator in the United States. In October 2018 the
company acquired a competitor adding 12 new properties and thousands of team members. The
company now consists of 40 properties and over 30,000 team members. My role within the
company is learning and development providing content and training assistance to the 40
properties Human Resource Departments.
Each property is unique in its setup, resource availability and content provided to its team
members. The company has traditionally allowed each property to develop and facilitate training
based on the specific property needs and culture with very little corporate oversight or consistent
information from property to property. In addition, some properties have the financial ability to
have better training resources.
Instructional Problem
The company faces two distinct instructional issues. First, the company has allowed each
individual property to develop and implement its own program for New Hire Orientation. The
company has provided very little oversight to the properties on the content they are providing.
This has caused inconsistencies in information provided to the new team members, such as
company history, values and mission, policies and compliance initiatives. Additionally, each
property has their own branding for their program. Many properties do not have the company’s
logo or information included in their presentation deck. Finally, there is inconsistency in how
long each properties program is. The properties overall average is 1.5 days with some properties
at 2 days and others at 1 day.
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