_________ contains information about data type, character limit, default value, dependency, and
other attributes of a field.
a) System Definition
b)
... [Show More] Variables
c) Task Table
d) System Dictionary ✔✔D. System Dictionary
__________ is a specific type of catalog item that allows end users to create task based records.
a) Service Portal
b) Record Producer
c) Service Catalog Item
d) Create Incident Form ✔✔b) Record Producer
How are users related to roles or groups?
a) No relation
b) None
c) Many to many relation
d) one to many relation ✔✔d) one to many relation
_________ determine relationships between fields displaying an import Set to fields in an existing
table
a) Auto map matching fields
b) Import Set
c) None
d) Transform Map ✔✔d) Transform Map
Roles control access to features and capabilities in applications and modules
a) Groups
b) Users
c) ACL
d) Roles ✔✔d) Roles
T/F: Base system tables can be deleted
True
False ✔✔False
What's the name of text indexing search engine ?
a) Zing
b) google search
c) Global search
d) Record Search ✔✔a) Zing
How do you change the sort sequence of fields or tasks?
a) Modify Order Field
b) Changing sort Sequence
c) Re arrange fields
d) Edit Table fields ✔✔a) Modify Order Field
Multiple choice, single line text and select box are what type of elements in ServiceNow?
a) Field Types
b) None
c) Value Types
d) Variable Types ✔✔d) Variable Types
A ________ is a form element used to display information that is not a field in the record
a) Views
b) Formatter
c) Forms
d) List View ✔✔b) Formatter
The manager is going to be out of town and needs to have a supervisor approve while he/she is out
of town. What would he/she utilize in ServiceNow?
a) Email Notification
b) Approval
c) None
d) Delegate ✔✔d) Delegate
T/F: The list editor allows users to edit field values directly from a list without navigating to a
form.
True
False ✔✔True
A condition consists of in Condition Builder
a) Field > Value > Operator
b) Field > Value
c) Field > Operator > Value
d) none ✔✔c) Field > Operator > Value
What is a record?
a) a column in a table
b) None
c) Value in a table
d) a row in a table ✔✔d) a row in a table
Use _________ to restrict the data that is selectable for a reference field
a) Dictionary Entry
b) reference lookup
c) Reference Qualifiers
d) Relation Qualifier ✔✔c) Reference Qualifiers [Show Less]