Chapter 10 - Motivating Employees Solution
TEST PLANNING TABLE FOR CHAPTER 10
Learning Objective
LL:1
Knows Basic
Terms and
... [Show More] Facts
LL:2
Understands Concepts and Principles
LL:3
Applies Principles
1. Explain Taylor’s theory of scientific management. 1,2,3,4,5,6,7,8,9,10,11,12,
13,14,
189,190,191,192,193,194,
195,196
15,16,
197,198,199
17,18,19,20,
200,201,202,203,
366
2. Describe the Hawthorne studies and their significance to management. 21,22,23,24,25,26,27,
204,205,206,207,208,209
28,29,30,
210,211
31,32,33,34,
212,213,214,
367
3. Identify the levels of Maslow’s hierarchy of needs and apply them to employee motivation. 35,36,37,38,39,40,41,42,
43,
215,216,217,218,219,220,
221,222,223,224
44,45,
225,226,227,228,229
46,47,48,49,50,51,
230,231,232,233,234,
235,236,237,238,239,
368
4. Distinguish between the motivators and hygiene factors identified by Herzberg. 52,53,54,55,56,57,58,59,
60,61,
240,241,242,243,244,245 62,63,64,
246,247,248,249,250,
251,252
253,254,255
5. Differentiate among Theory X, Theory Y, and Theory Z. 65,66,67,68,69,70,71,72,
73,74,75,76,77,78,79,
256,257,258,259,260,261,
262,263,264
80,81,82,83,
264,265,267,268,269,
270
84,85,86,87,88,89,
271,272,273,274,275,
276,277,278,279,280,
369,
373*
6. Explain the key principles of goal-setting, expectancy, reinforcement, and equity theories. 90,91,92,93,94,95,96,97,
98,99,100,101,102,103,
104,105,106,107,108,109,
110,
281,282,283,284,285,286,
287,288,289,290,291,292,
293,294,295,296,297,298,
299 111,112,113,114,115, 300,301,302,303,304,
305,306,307,308,309,
389
116,117,118,119,120,
121,122,123,124,125, 310,311,312,313,314,
315,316,317,318,319,
320,
370,271,
375*
7. Show how managers put motivation theories into action through such strategies as job enrichment, open communication, and job recognition. 126,127,128,129,130,131,
132,133,134,135,136,137,
138,139,140,141,142,143,
144,145,146,147,148,149,
150,
321,322,323,324,325,326,
327,328,329,330,331 151,152,153,154,155,
156,157~,158~,
332,333,334,335,336,
337
159,160,161,162,163, 164,165,
338,339,340,341,342,
343,344,345,346,
374*
8. Show how managers personalize motivation strategies to appeal to employees across the globe and across generations. 166,167,168,169,170,171,
172,173,174,175,176,177,
178,179,180,
347,348,349,350,351,352,
353,354,355,356
181,182,183,184,185~,
357,358,359,360,361,
362
186,187,188,
363,364,365,
372,
376*
Total number of test items: 376
True/false questions are in plain text.
Multiple choice questions are in bold text.
Questions on boxed material are in bold text with a tilde~.
Essay questions are in bold underlined text.
Minicase questions are in bold with an asterisk*. [Show Less]