When an organization chooses to overhaul its systems quickly and decisively, it is introducing change.
The greatest priority and primary strategy for
... [Show More] any organizational change is to .
The form client-consultant relationship stage of the action research approach to organizational change involves .
TSKCO has hired a consultant to select new software for the accounting department. The accounting department employees believe they had the information needed and should have chosen it themselves. They are resisting the change because they .
Sally thinks the new software package the company wants to use will be very difficult to learn because she has limited experience with computers. Which of the reasons for resisting change applies to this situation?
An emerging view of change management is that resistance can be a useful resource for change agents because .
When employees believe that change will reduce their status and pay or create poorer working conditions, which of the following likely will occur?
Reasons that employees resist change include .
According to Lewin’s model, forces must be reduced in order for change to occur.
The model of organizational change that helps change agents diagnose the forces that drive and restrain proposed change is .
List the steps in the action research approach to organizational change. Place the first step at the top and the last step at the bottom.
A major problem in managing change is that change agents fail to recognize that .
Employees may resist change by engaging in behaviors that include .
Rank the steps in Lewin’s Force Field Analysis model for change. Place the first step in the process at the top and the final step at the bottom.
When an organization chooses to fine-tune its systems and take small steps toward change, it is introducing ____ change.
Employee involvement in the decision to change reduces resistance by .
Transformational leadership .
Refreezing new behaviors can be encouraged by .
The action research approach to organizational change .
“Go along or get out” would BEST describe which strategy for minimizing resistance to change?
Reasons why employees are willing to adopt changes more easily after observing a pilot project include that they .
The strategy for minimizing resistance to change that teaches employees the skills they will need is .
Match the principle on the left to the correct description on the right. Our understanding of the change process depends on the questions we ask and language we use during the process, are open books so we have choices in how they are perceived, framed, and described. Inquiry and change are simultaneous not sequential, People are motivated by the vision they believe in for the future, Focusing on positive potential produces more effective and enduring change
List the steps in the 4-D Model of Appreciative Inquiry with the first step at the top and the last step at the bottom.
Employees determine whether a proposed change will make them personally better or worse off by .
Problems associated with the future search approach to organizational change include .
Tanya believes she will lose a lot of the overtime she has been earning on the assembly line if the new cellular work groups are introduced. The most likely reason she is resisting the change is . [Show Less]