BUSI 300 QUIZ 1 - QUIZ 4. QUESTIONS AND ANSWERS. (LATEST U... - $26.45 Add To Cart
BUSI 300 QUIZ 1. QUESTIONS AND ANSWERS. (LATEST)1.In ideal situations, the goal of communication is to: reach mutual understanding. give constructive cri... [Show More] ticism. commend others. provide valuable feedback. 2. A person is unable to communicate a message to his or her audience due to a noisy environment. The noisy environment is an example of _____. interference synergy chronemics 3. Which of the following sentences is true of grapevine communication? It has a single, consistent source. It passes a message through a linear channel. It has a reputation for being speedy but inaccurate. It carries formal messages within an organization. 4. Which of the following is a difference between the formal communication network and informal communication network? The formal communication network can be depicted graphically by the organization chart, whereas the informal communication network cannot be depicted accurately by any graphic means. The formal communication network has a reputation for being speedy but inaccurate, whereas the informal communication network is always accurate. The formal communication network is dictated by the cultural environment of an organization, whereas the informal communication network is dictated by the technical environment of an organization. The formal communication network has no single, consistent source, whereas the informal communication network has a single, consistent source. 5. In the context of directions of communication flow, _____ is a type of communication that is generally a response to requests from supervisors lateral communication horizontal communication downward communication upward communication 6. In the context of levels of communication, internal messages: include communication to the public. are intended for recipients within an organization. are communicated through media advertisements. include website communication and annual reports [Show Less]
BUSI 300 QUIZ 2. QUESTIONS AND ANSWERS. (LATEST)1. _____ is effective when sending a single message to several recipients and when needing to communicate 2... [Show More] 4 hours a day, 365 days a year. A weblog A wiki Email Malware 2. Which of the following is a guideline that assists in effective email usage? Check mails once every week. Do not contribute to email overload. Send messages that are formatted. Do not use separate accounts for receiving messages. 3. Which of the following statements is true of text messaging? It cannot be used for business purposes. It is a refinement of computer instant messaging. It cannot be used to send messages from a cellphone to a computer. It puts less premium on conciseness than email. 4. ____ is particularly well suited to text messaging because the names of the numbers are also close to the sounds of certain words. English Japanese Mandarin Arabic 5. Which of the following is an example of a good practice while writing for a website? Asha places the main idea at the end of the content area on her website. Zafar places little notes, sidebars, and help files on his website. James avoids highlighting areas of information on his website. Jane categorizes and groups items in columns rather than rows on her website. 6. Which of the following is a Web 2.0 technology? A cookie A flame A web page A wiki 7. _____ are dynamic, with rapidly changing content that does not require authorization to post. Websites Blogs Flames Cookies 8. Which of the following statements is true of voice mail technology? It provides a platform for people with shared interests to communicate. It has rapidly changing content that requires authorization to post. It makes it possible for people to participate on the Web. It allows flexibility in staying in touch without the aid of a computer. [Show Less]
BUSI 300 QUIZ 3. QUESTIONS AND ANSWERS. (LATEST)1. Which of the following is a feature of persuasive communication? It involves techniques that are usuall... [Show More] y hard to sell. It involves an honest presentation of information. It is only applicable to verbal communication. It is an attempt to trap someone into taking action favorable to the communicator. 2. Which of the following summarizes the AIDA steps in the persuasive process? Gaining attention, initiating action, discussing benefits, and initiating acceptance Gaining attention, generating interest, creating desire, and motivating action Gaining attention, insinuating action, creating desire, and initiating acceptance Gaining acceptance, inviting questions, designating action, and encouraging attention 3. To get a reader's attention, you must: offer something new and fresh. introduce a product only in the last sentence. not choose an unfamiliar anecdote. not stress on the central selling point. 4. A new product to reduce cholesterol is on the market with a price that is higher than that of the competitors' products. Where should writers introduce price in their sales message? Throughout the message, as a central selling point In the end, as the reason for taking action At the beginning, as an attention-getter Late in the message, along with its benefits 5. Which of the following is an effective statement for requesting action? We hope you will fill out your preferences for us to customize the product. Let us hear from you about your purchase decision. Make your purchase before December 15, and receive your rebate. Make a decision soon and you might get your product delivered immediately 6. Which of the following is true of claim messages? They are usually received from unethical individuals. They always require the use of persuasion. They have legal obligations attached to the message. They help companies identify problem areas. 7. The discussion of persuasive requests assumes requests are unreasonable. True False 8. Brian works for Pharmatech Labs and is conducting research on a certain topic. For the research, he needs a budget of $50000, but the authorities of the lab are willing to fund him only $30000. In this context, this restraint on the budget is an example of a _____. citation limitation proposal hypothesis [Show Less]
BUSI 300 QUIZ 4. QUESTIONS AND ANSWERS. (LATEST)1. A short update on a current project requested during a meeting without advance notice is an example of a... [Show More] (n) _____. oral briefing systematic briefing manuscript presentation memorized presentation 2. Danny, a manager at Westport Inc., is in charge of creating and presenting a report of a plan for building a new office in a city. He plans to make the presentation interesting by gaining the attention of the entire audience effectively. Which of the following is an attention-getting technique he can use? Avoiding personal references Using inappropriate jokes Avoiding shocking statements Using quotations by experts 3. Which of the following is true of the closing of a presentation? It provides unity to the presentation. It should not be tied to the introduction. It should always include a "thank you." It is not remembered by the audience 4. A(n) _____ is a presentation in which a speaker plans, prepares, and rehearses but does not write everything down. impromptu presentation memorized presentation manuscript presentation extemporaneous presentation 5. The speed at which words are spoken is called _____. tone volume pitch rate 6. Which of the following guidelines should you follow when speaking to culturally diverse audiences? Enunciate each word precisely. Use sophisticated vocabulary. Use jargon and figurative expressions. Jot ideas on a flip chart 7. As a general rule, audiences do not want to be in tune with a speaker during a presentation. True False 8. Which of the following guidelines should be followed by an organization during a crisis briefing? It should try to be friendly, helpful, and patient. It should use language with which only those in its industry are familiar. It should speculate and make predictions. It should keep the statement at least five minutes long. 9. Tying the closing to the introduction weakens the unity of a presentation. True [Show Less]
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